Hook Labs Media

Privacy Policy

Last Updated: August 2026

Hook Labs Media ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, process, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Information Technology Act, 2000 (including the IT Rules, 2011) and the Digital Personal Data Protection Act, 2023 of India.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, such as when you book a strategy call or contact us via email or WhatsApp. This may include your name, email address, phone number, and business details.

2. How We Use Your Information

We use your personal data to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our offerings.
  • Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing.
  • Process transactions and send related information.
  • Find and prevent fraud and ensure compliance with our legal obligations.

3. GDPR Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

4. Compliance with Indian Laws

As an MSME registered entity based in India, we ensure that our data collection and processing practices strictly adhere to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the provisions of the DPDP Act, 2023.

5. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact our Data Protection Officer at:

Email: hooklabsmediaa@gmail.com / hello@hooklabsmedia.com
Location: Remote (India)